If your Linktree or any other link in bio page will not open, first find out whether it is down for everyone or only for you. That takes two minutes, and it decides what you do next. This guide shows how to check, what to tell your followers while it is broken, and how to set things up so one broken service does not leave you stuck next time.
Why this happens more than you would think
In public reviews of link in bio services, three problems kept coming up. The page stopped loading for visitors, showing a blank screen, an error number or nothing at all, and the owner often heard about it from a customer first. People were locked out of their own account. And some had their page taken down with no clear reason given.
India saw a large example. TechCrunch reported that in August 2025 Linktree's website and app could not be reached in India for several days, with users seeing a security connection error, and that the company itself said it was investigating. MediaNama reported that the problem showed up on several networks, that India's IT ministry said it had no record of a blocking order, and that access came back later in August. The reason was still unclear.
During that time, every bio link and every printed QR code pointing at a Linktree address stopped working for people in India.
Step 1: Is it down for everyone, or only for you?
Try these in order. Stop when you have an answer.
- Switch networks. If you are on wifi, turn it off and open the link on mobile data. If you are on mobile data, try wifi. If the page opens on one and not the other, the problem is between you and the service, not your page.
- Ask someone on a different provider. Send the link to a friend on another mobile network, or in another city. If it opens for them, your page is fine and most of your followers can probably see it.
- Try a different browser or a private window. A stuck login or an old saved copy of the page can make it look broken only for you.
- Look for the service's status page. Search the service's name with the word "status". Many services run a page where they post outages. Check that it is the service's own site before you trust it. If there is no official page, look at the service's official social accounts, where outages are often announced.
- Search for others. Search the service's name with "down" or "not working", sorted by the latest results. If many people posted in the last hour, it is not you.
If it fails on every network and for friends in other places, the service is having a problem. If it fails only on Indian networks, as in August 2025, there is little you can do from your side except wait and work around it.
If you cannot log in
That is a different problem from the page being down. Visitors may still see your page while you cannot edit it. Use the service's password reset first. If you signed up with Google or Apple, sign in the same way rather than with an email and password. If none of that works, the service's support is the only way back in, which is why the last section of this guide matters.
Step 2: Tell your followers what to do instead
People who tap a broken link usually just leave. Give them another way in until it is fixed.
- Post a story. A short one saying "My link is not opening right now. Message me here or on WhatsApp" keeps people from giving up.
- Change your bio link for now. Point it straight at the thing people need most, such as your WhatsApp chat, your booking form or your shop. Put your link page back when it works again.
- Pin your contact details. A pinned post or highlight with your phone number or WhatsApp means people can still reach you even with no link at all.
Step 3: Make sure you are not stuck next time
Every service has bad days, including ours. You cannot stop that, but you can make sure a bad day costs you an hour instead of a week.
Keep a copy of your links somewhere you control
Write your links down in a note on your phone or a simple spreadsheet: the title, the address, and the order. If a page vanishes, is suspended, or you are locked out, you can rebuild it anywhere in a few minutes. Update the copy when you change your page.
Never print a link you cannot redirect
This is the expensive one. In reviews and forum threads we read, a pattern came up again and again: someone printed business cards or flyers with a QR code to their link page, the page went down or they wanted to leave, and the printed code was now pointing at the wrong place or at nothing.
Before you print anything, ask: if this service fails, or I want to leave it, can I change where this printed code goes? If the answer is no, the code is only as reliable as that one service, for as long as the paper exists.
Do not depend on one way to log in
If your only way in is one email you rarely check, or one phone number you might change, being locked out becomes a support ticket. Where the service allows it, keep a working email on the account, note which method you signed up with, and keep your recovery details current.
How Cardless Club handles this
We are a service too, and we can have an outage like anyone else. We do not publish an uptime number, and you should not trust anyone's page more than your own copy of your links. What we have built is meant to make the cost of a problem smaller.
Our cards and their printed code can be changed without reprinting. The QR code and the tap on a Cardless Club card or keychain open a Cardless Club address for that card, not your page directly. In your dashboard, the Cards screen shows where each card points, and you can switch it to a different page of yours, or to a review point if you collect Google reviews, whenever you like. If you have more than one page, a card printed today is not tied to the page you made today. How many pages each plan includes is on the pricing page, and the cards themselves are on the order page.
To be clear about the limit: a card opens one of your Cardless Club pages or review points. It does not send people to an address on another service, and if our site is down, the card cannot open anything until it is back.
Moving your links over takes about a minute. If your Linktree is working, you can paste its address and your links, photo and social icons arrive here in the same order. Our guide to moving from Linktree explains what comes over and what does not. Keep your own copy of your links either way.
Questions
Why does my Linktree open on wifi but not on mobile data?
The page is up, but something between your mobile network and the service is failing. It may be a problem at your network provider or a block on certain networks. Try again later, and use a story or a direct link in your bio so people on that network can still reach you.
Can I make a QR code that I can change later?
Only if the code points at an address you can redirect. A QR code itself cannot be edited after printing. What you can choose is an address you control, such as your own website or a card service that lets you change where its code points.
Does Cardless Club ever go down?
It can. Any website can. We do not claim a number for it. If your page does not open, check it on another network first, then tell us.
Do I have to leave Linktree to use a Cardless Club card?
No. But a card opens a Cardless Club page, so you need one. You can make your page and keep Linktree running while you decide.