On the free Review Link
They scan the code, and your Google review page opens. Nothing in between, and nothing to install. You see how many people opened it.
Reviews from patients, asked for after the visit
New patients choose a doctor or a dentist by reading reviews, and the patients who were happy with you rarely think to write one. A stand at the billing counter asks every patient on the way out, in the same words, without the doctor having to bring it up.
Where to put it
Each place gets a review point of its own, with its own QR code, and on Reviews+ its own line in your numbers. Make as many as you need.
At billing or reception
Printed A4 standYou can make this today
One sheet, folded once, next to the card machine. It works today, before any hardware arrives.
On the prescription envelope or bill
QR code on paperYou can make this today
For patients who are in a hurry. Give it its own review point so you can see how many scan it at home.
For each doctor
Review cardNot on sale yet
A card with a doctor's name on it, so your numbers can be read by doctor. Naming a card is part of the paid plan, and the cards are not on sale yet.
What your customer sees
On Reviews+
They pick a rating out of five. At or above the number you choose, your Google review page opens by itself. Below it, they are offered a private message to you, and a Leave a Google review button stays on the same screen.
What you learn from it
- A private word before a public one
- On Reviews+, a patient who is unhappy can tell you what happened in a private message. They never have to give a name, a phone number or an email.
- Who is still waiting for a call back
- Messages where the patient asked to be contacted are listed until someone marks them handled, and we remind you once if nobody has moved one in a day.
- What keeps coming up
- On Reviews Pro, we read the messages for you and show what patients mention most, such as waiting time, worked out on our own servers.
- Clicks, not reviews
- We count the people who opened your Google review page. We cannot see whether they went on to write one, so we never call it a review.
Ask every patient the same way, and never offer a discount for a review. Private messages are not medical records, so the page does not ask patients for health details.
What it costs
These are introductory prices while Cardless Club is in pre-release. They go up when we launch, and whatever you start on is yours for a year. Paid plans are open in India today. Paying from outside India opens soon.
Reviews Pro, more than one shop, and a page of your own together with Reviews are in the Reviews pricing.
Review Link
Enough to make a review card useful forever.
Free while we are in pre-release
Reviews+
The rating page, the private messages and the numbers.
Introductory price: ₹1,999
Questions
Is it appropriate to ask patients for reviews?
Asking every patient the same way, after the visit, is how most clinics do it. The stand does the asking, so no patient feels pressed by the doctor.
Can a patient complain privately?
Yes, on Reviews+. A lower rating is offered a private message to you, anonymous unless they choose to leave their details, and the Google button stays on the screen too.
Can I see ratings for each doctor?
Yes, by giving each doctor a review point with their name on it. Your numbers then group by name. That is part of the paid plan.
Do patients need an app?
No. The phone camera opens the page from the printed code. Nothing is installed.
Make your review link
Add your business, paste your Google review link, and print your first stand on one sheet of A4. It costs nothing, and a stand you print keeps working whatever you do with your plan afterwards.