Turn every tap into useful feedback

How it works

What it does for you

You can see what happened

An example of what a busy month looks like. These are not your numbers.

A Google review click means somebody opened your Google page. We cannot see whether they went on to write a review, so we never call it one.

Questions

Does this work with Google reviews?

Yes. You paste the link to your own Google review page, and that is where customers are sent. We check the link is a Google one before we save it.

Do my customers need an app?

No. Tapping the card opens a page in the browser they already have. If their phone does not tap, the printed square code opens the same page with the camera.

Can I change my Google link later?

Yes, whenever you like. Your cards and stands point at a Cardless Club address, not at Google, so changing where it goes takes a moment and nothing is reprinted.

Will my card stop working if I stop paying?

No. If a paid plan ends, your cards keep working and keep sending people to your Google review page. You lose the rating page, the private messages and the detailed counts, not the card.

Can I have more than one card?

Yes. Make as many review points as you need — a stand at reception, a card at the counter, a sticker on each table.

Can I see which card people used?

Yes. Every card and stand is counted on its own, so you can see which one people actually use. That count is part of the paid plan.

Can customers send something only to me?

Yes. A customer who is not happy can write to you instead of writing in public. Only you see it. They never have to give a name, a phone number or an email.

Can I stop unhappy customers reaching Google?

No, and we will not build that. The rating you choose decides who goes to Google without being asked. Everybody keeps a plain way to get there.

Can I use only the printed code?

Yes. Every review product has both, and you can put a code on a poster or a bill without any card at all. We also give you a stand to print on one sheet of A4, so you can start before you buy anything.

How do I know when someone rates me badly?

We email you. Choose the rating that should reach you and where to send it, and the message includes what the customer said. If they left a phone number, you can reply to them in one tap.

Can I put my own logo on it?

Yes, on a paid plan. Your name, your logo and your colour appear on the rating page, and on the cards if you order the custom ones.

Can I use this for more than one shop?

Yes. Each shop is set up on its own, with its own Google link, its own settings and its own numbers. Plans are priced per shop.