Turn every tap into useful feedback

Yes. You paste the link to your own Google review page, and that is where customers are sent. We check the link is a Google one before we save it.

No. Tapping the card opens a page in the browser they already have. If their phone does not tap, the printed square code opens the same page with the camera.

Yes, whenever you like. Your cards and stands point at a Cardless Club address, not at Google, so changing where it goes takes a moment and nothing is reprinted.

No. If a paid plan ends, your cards keep working and keep sending people to your Google review page. You lose the rating page, the private messages and the detailed counts, not the card.

Yes. Make as many review points as you need: a stand at reception, a card at the counter, a sticker on each table.

Yes. A card you have claimed can be pointed at a review point instead of your profile, from the Cards screen in your dashboard. Nothing is reprinted, and you can point it back at any time.

Yes. Every card and stand is counted on its own, so you can see which one people actually use. That count is part of the paid plan.

Yes. A customer who is not happy can write to you instead of writing in public. Only you see it. They never have to give a name, a phone number or an email.

Reviews Pro can hide the secondary Google link on feedback and thank-you screens. Automatic redirects at your chosen threshold still work. Review-platform policies can change, so check the rules that apply to your business before enabling this.

Yes. Every review product has both, and you can put a code on a poster or a bill without any card at all. We also give you a stand to print on one sheet of A4, so you can start before you buy anything.

We email you as soon as the low rating is selected, even if the customer leaves without writing a message. Any private message and contact details they submit appear in your feedback inbox.

Yes, on a paid plan. Your name, your logo and your colour appear on the rating page, and on the cards if you order the custom ones.

Yes. Each shop is set up on its own, with its own Google link, its own settings and its own numbers. Plans are priced per shop.

Yes, by giving a person their own card and putting their name on it. Your numbers then group by name as well as by card. Nothing is recorded about the customer to do it. We only know which card was tapped. It is part of the paid plan, and the name is only ever shown to you.

Yes. Your numbers show how long you usually take to close a message and who is still waiting, however long ago they wrote. If a customer asked you to get in touch and nobody has moved it in a day, we tell you. Once, because a reminder that arrives every morning is one you stop reading.

No. On Reviews Pro we read them for you and tell you what keeps coming up, and how people rated the messages that mention each thing. It is worked out on our own servers from the words in your messages. Nothing a customer wrote is sent anywhere else, and every line is a count you can check against the messages underneath it.

We compare your review points against every other business of your kind, so you can see whether a stand really does earn its space. Nothing identifies anybody: no business is named, we do not show a comparison built on a handful of shops at all, and every figure is the middle of the market rather than any one shop's numbers.