Refunds
Last updated 23 August 2026
Right now there is nothing to refund
Cardless Club does not take payments yet. The free plan is free, the paid plans are not open, and the cards are not on sale. This page describes what will happen once they are.
Cards
If a card arrives damaged, or does not work when you touch it to a phone, tell us within 7 days of it arriving and we will replace it or return your money.
Cards printed with your own design cannot be returned simply because you changed your mind, because we made that card for you. If we printed it wrongly, that is our mistake and we will fix it.
Paid plans
If you pay for a plan and want your money back, ask within 7 days of paying and we will return it in full.
After 7 days we do not refund part of a year. Your plan keeps working until the year is up, and it will not renew if you turn it off.
How long it takes
We approve or refuse a request within 3 working days. Approved money goes back to the way you paid, and usually arrives within 5 to 10 working days.
Asking for one
Write to hello@cardless.club with your order number.