# Linktree not working? How to check it and what to do

If your Linktree or any other link in bio page will not open, first find out
whether it is down for everyone or only for you. That takes two minutes, and
it decides what you do next. This guide shows how to check, what to tell your
followers while it is broken, and how to set things up so one broken service
does not leave you stuck next time.

## Why this happens more than you would think

In public reviews of link in bio services, three problems kept coming up.
The page stopped loading for visitors, showing a blank screen, an error number
or nothing at all, and the owner often heard about it from a customer first.
People were locked out of their own account. And some had their page taken
down with no clear reason given.

India saw a large example. TechCrunch
[reported](https://techcrunch.com/2025/08/18/linktree-goes-dark-in-india-and-the-company-isnt-sure-why/)
that in August 2025 Linktree's website and app could not be reached in India
for several days, with users seeing a security connection error, and that the
company itself said it was investigating. MediaNama
[reported](https://www.medianama.com/2025/08/223-linktree-blocked-india-meity-takedown-order/)
that the problem showed up on several networks, that India's IT ministry said it
had no record of a blocking order, and that access came back later in August. The
reason was still unclear.

During that time, every bio link and every printed QR code pointing at a
Linktree address stopped working for people in India.

## Step 1: Is it down for everyone, or only for you?

Try these in order. Stop when you have an answer.

1. **Switch networks.** If you are on wifi, turn it off and open the link on
   mobile data. If you are on mobile data, try wifi. If the page opens on one
   and not the other, the problem is between you and the service, not your
   page.
2. **Ask someone on a different provider.** Send the link to a friend on
   another mobile network, or in another city. If it opens for them, your
   page is fine and most of your followers can probably see it.
3. **Try a different browser or a private window.** A stuck login or an old
   saved copy of the page can make it look broken only for you.
4. **Look for the service's status page.** Search the service's name with the
   word "status". Many services run a page where they post outages. Check that
   it is the service's own site before you trust it. If there is no official
   page, look at the service's official social accounts, where outages are
   often announced.
5. **Search for others.** Search the service's name with "down" or "not
   working", sorted by the latest results. If many people posted in the last
   hour, it is not you.

If it fails on every network and for friends in other places, the service is
having a problem. If it fails only on Indian networks, as in August 2025,
there is little you can do from your side except wait and work around it.

### If you cannot log in

That is a different problem from the page being down. Visitors may still see
your page while you cannot edit it. Use the service's password reset first.
If you signed up with Google or Apple, sign in the same way rather than with
an email and password. If none of that works, the service's support is the
only way back in, which is why the last section of this guide matters.

## Step 2: Tell your followers what to do instead

People who tap a broken link usually just leave. Give them another way in
until it is fixed.

- **Post a story.** A short one saying "My link is not opening right now.
  Message me here or on WhatsApp" keeps people from giving up.
- **Change your bio link for now.** Point it straight at the thing people
  need most, such as your WhatsApp chat, your booking form or your shop. Put
  your link page back when it works again.
- **Pin your contact details.** A pinned post or highlight with your phone
  number or WhatsApp means people can still reach you even with no link at
  all.

## Step 3: Make sure you are not stuck next time

Every service has bad days, including ours. You cannot stop that, but you can
make sure a bad day costs you an hour instead of a week.

### Keep a copy of your links somewhere you control

Write your links down in a note on your phone or a simple spreadsheet: the
title, the address, and the order. If a page vanishes, is suspended, or you
are locked out, you can rebuild it anywhere in a few minutes. Update the copy
when you change your page.

### Never print a link you cannot redirect

This is the expensive one. In reviews and forum threads we read, a pattern
came up again and again: someone printed business cards or flyers with a QR
code to their link page, the page went down or they wanted to leave, and the
printed code was now pointing at the wrong place or at nothing.

Before you print anything, ask: if this service fails, or I want to leave it,
can I change where this printed code goes? If the answer is no, the code is
only as reliable as that one service, for as long as the paper exists.

### Do not depend on one way to log in

If your only way in is one email you rarely check, or one phone number you
might change, being locked out becomes a support ticket. Where the service
allows it, keep a working email on the account, note which method you signed
up with, and keep your recovery details current.

## How Cardless Club handles this

We are a service too, and we can have an outage like anyone else. We do not
publish an uptime number, and you should not trust anyone's page more than
your own copy of your links. What we have built is meant to make the cost of a
problem smaller.

**Our cards and their printed code can be changed without reprinting.** The
QR code and the tap on a Cardless Club card or keychain open a Cardless Club
address for that card, not your page directly. In your dashboard, the Cards
screen shows where each card points, and you can switch it to a different
page of yours, or to a review point if you collect Google reviews, whenever
you like. If you have more than one page, a card printed today is not tied to
the page you made today. How many pages each plan includes is on
[the pricing page](/pricing), and the cards themselves are on
[the order page](/order).

To be clear about the limit: a card opens one of your Cardless Club pages or
review points. It does not send people to an address on another service, and
if our site is down, the card cannot open anything until it is back.

**Moving your links over takes about a minute.** If your Linktree is working,
you can paste its address and your links, photo and social icons arrive here
in the same order. [Our guide to moving from Linktree](/blog/move-from-linktree)
explains what comes over and what does not. Keep your own copy of your links
either way.

## Questions

### Why does my Linktree open on wifi but not on mobile data?

The page is up, but something between your mobile network and the service is
failing. It may be a problem at your network provider or a block on certain
networks. Try again later, and use a story or a direct link in your bio so
people on that network can still reach you.

### Can I make a QR code that I can change later?

Only if the code points at an address you can redirect. A QR code itself
cannot be edited after printing. What you can choose is an address you
control, such as your own website or a card service that lets you change
where its code points.

### Does Cardless Club ever go down?

It can. Any website can. We do not claim a number for it. If your page does
not open, check it on another network first, then [tell us](/contact).

### Do I have to leave Linktree to use a Cardless Club card?

No. But a card opens a Cardless Club page, so you need one. You can
[make your page](/start) and keep Linktree running while you decide.

[Make your page](/start) · [See the plans](/pricing)